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One of the things that can delay deals is not getting an appraiser in on time. I confirm all orders via phone (because the appraisers don’t always respond to faxes–they have the same stresses as the rest of us). What I started doing–and what my seem obvious–is taking over the scheduling process.

After an application, I inform the client what happens next: an appraiser will have to come out, and no–you don’t have to clean your house up.

Then?

I ask what time the appraiser should come–and ask for three times in the next 2-3 days (on a refinance) that will work. Then I CALL the appraiser I use in order…and ask them if they can see a property on __________ date, and get a report in by ______________ date.

Appraisers like it because it relieves them of the burden of scheduling. I like it because it eliminates follow up.

It’s one of those BFOTO moments (blinding flash of the obvious) that has gone in my ops manual as an easy way to speed up times that stuff happens and close loops more quickly.

I can’t believe it took five years to come up with it.

(The Genesis of this idea came from Tim’s blog…so Credit Where Credit is due).