Lead Calls.
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This is inspired by this post….
Everything bad that happens in the Real Estate offices is exaggerated in the mortgage broker business. Everything.
Leads are a good example. The call above that Jonathon posts is completely innocuous compare to the ones I got.
Last month:
“Hi, is this Chris Johnson?”
“Who’s calling please?”(it was a call center, I didn’t want to accelerate the calls).
(Aggressively) “Is this Chris Johnson or not?”
I hung up. Useless call, can’t serve clients in ten days if I respond to every call center moron.
Same number, two days later. “Is this Chris Johnson?”
“Sure, why not.”
“Sure? This is or isn’t?”
“Who is this?”
“Well, I want to do business with you, if you have the right attitude.”
“OKAY…”
“Do you want more business?”
“What’s the catch?”
“It’s pretty simple–either you want more business or you don’t.”
“Oh, I’m in. Site unseen. My credit card number is 4219 4321 1456 5312 (a fake number).”
“You don’t have to get smart with me, you don’t know how this works, do you? I’m with us hud, and we have buyers calling daily.”
“Daily?” I say, incredulously.
“Are you doing all the business you can be doing?” he says.
Admiring his gumption, I said, “Get to the pitch–how can I help you?”
“Well, US Hud has buyers calling us off the hook, and we’re transfering them to select mortgae companies, one or two per zip code to blah blah blah.”
“OK, not interested, thanks.”
I hang up.
A call comes in. “Chris Johnson, I need to talk to Tony Coplen. (Tony’s the owner).
“Why”
“You just turned down business, and he needs to know that you’re doing…this”



That’s tremendous, Chris …
After complaining about one caller’s poor attitude on Active Rain (by name … he really pissed me off) I was told he could tell by the way I answered my phone that I wasn’t a successful sales person.
I guess “Hello, this is Jonathan” didn’t quite do it.
Jonathan Dalton »
That’s funny–the shocking thing is that compared to the mortgae industry, you Realtors have subtlety, class, grace, and tact.
-CJ
Had the same moron call here and tell me the same thing. I think they should banished from using the name “HUD”!!!